Patient Resources

PURE Pet Urgent Response + Emergency (904) 922-7873
8117 Point Meadows Dr. #107
Jacksonville, Fl 32256

Robinson 24hr Veterinary Hospital (904) 913-0032
942440 Old Nassauville Road
Fernandina Beach, FL 32034 

When your pet needs advanced surgical care, Jacksonville Veterinary Surgery & Orthopedics (JVSO) is a trusted local partner we’re proud to recommend. Their team of board-certified veterinary surgeons specializes in orthopedic and soft tissue procedures, using advanced technology and thoughtful, personalized treatment plans to help pets heal and get back to living comfortably.

Dr. Sharon Hoffman, Diplomate American Veterinary Dental College (AVDC), provides advanced veterinary dental care for our pets who need more than a routine cleaning. With extensive expertise in advanced oral surgery, medicine, and dentistry, she focuses on treating complex dental and oral conditions, from fractured teeth and advanced periodontal disease to oral pain and specialized surgical procedures. Pets with special needs further benefit from the availability of a Board-Certified Veterinary Anesthesiologist. Learn more about dental specialist visit: avdc.org/animal-owner-resources/

Southeast Veterinary Oncology (SEVO-Med) is a trusted specialty partner providing advanced cancer care for pets who need expert evaluation and treatment. Their team focuses exclusively on veterinary oncology, offering comprehensive diagnostics, chemotherapy, immunotherapy, and individualized treatment plans designed around each pet’s specific condition and quality of life.

Animal Friends Dermatology provides specialized care for pets with skin, ear, and allergy concerns. Their team of board-certified veterinary dermatologists focuses on diagnosing and treating conditions like rashes, hair loss, chronic itching, and ear infections, creating personalized treatment plans for each patient.

Animal Eye Clinic is your local specialty practice for comprehensive eye care when your pet needs more than a routine checkup. Their board‑certified veterinary ophthalmologists provide expert diagnosis and treatment for a wide range of ocular conditions using advanced procedures like cataract surgery, corneal repair, and glaucoma care to help pets see comfortably and clearly.

Dr. Mark Walker, founding member of Nassau Veterinary Specialists, is a trusted internal medicine specialist diagnosing and managing complex medical conditions in dogs and cats. Dr. Walker combines advanced testing with tailored treatment plans. His approach balances cutting-edge medicine with genuine compassion for pets and their families.

Live Oak Veterinary Neurology in Savannah, GA specializes in diagnosing and treating neurological disorders in dogs and cats. Their specialists are experienced in complex neurologic conditions, from seizures to spinal disorders. Live Oak Neurology provides advanced neurologic care, including imaging, specialist exams, and tailored treatment plans in coordination with AMC.

Pet insurance is a type of healthcare coverage designed to help you manage the cost of veterinary care for your furry family members. Just like health insurance for people, it helps offset the expense of unexpected accidents, illnesses, surgeries, medications, and other treatments that can add up quickly.

With a pet insurance plan, you typically pay a regular monthly premium in exchange for financial support when your pet needs medical care. Different plans offer varying levels of coverage, which can include everything from emergency treatment to wellness care like vaccinations, helping you make decisions based on your pet’s needs, not just the price tag.

Unlike many traditional pet insurance plans, Trupanion focuses on serious illnesses and injuries, helping families manage the cost of treatments such as surgeries, diagnostics, medications, and hospital care. Trupanion can often pay directly at checkout, a service offered by Animal Medical Clinic, reducing the wait for reimbursement. 

Why Many Pet Owners Choose Trupanion

• Direct payment to the veterinary clinic or hospital when available
• Coverage for unexpected illnesses and injuries
• No payout limits for covered conditions
• One simple monthly plan with customizable deductibles
• Fast claims processing

Many of our pet families appreciate having a plan in place so they can focus on their pet’s recovery, rather than worrying about the cost of treatment. 

If you’d like to learn more about how Trupanion works or whether it may be a good fit for your pet, our team is happy to answer your questions. You can also download the Trupanion app and apply anytime. 

Scratch Pay is a flexible financing option that helps you manage vet bills by breaking them into affordable monthly payments. Instead of paying your entire bill up front, you can apply for a payment plan and pay over time — making care more accessible when your pet needs it most.

Key benefits you’ll appreciate:

• Quick decisions: You can check your rate and get approved in about 60 seconds.

• No credit score hit: Checking your eligibility won’t impact your credit score.

• Flexible payments: Choose a plan term that fits your budget — often 12, 18, 24, or 36 months.

• 0% interest options: Some plans offer 0% APR if paid in full within a set period.

• Low start cost: Plans can start with as little as a small down payment (often around $15).

Scratch Pay works by letting you finance from a few hundred to several thousand dollars for your pet’s care. Once you’re approved, the funds go directly to your vet so your pet can get treated right away while you pay it off over time.

CareCredit is a healthcare credit card that helps you pay for veterinary care and other out‑of‑pocket medical expenses over time. Once you’re approved, you can use your CareCredit card again and again for your pets’ vet bills — from routine checkups to unexpected treatments — without having to pay the full amount up front.

How it works:

• Flexible financing: Pay for care over time with special promotional financing options, including 0% APR for qualifying purchases when the balance is paid in full within the promotional period.

• Instant decisions: Most applicants receive a credit decision within seconds, and if approved, you can use the card right away at participating veterinary providers.

• Reusable line of credit: Once approved, your CareCredit account stays open so you can use it for future pet care needs — from wellness visits to surgeries.

• Accepted widely: CareCredit is accepted at thousands of veterinary practices around the country.

CareCredit isn’t pet insurance — it’s a financing tool that helps you manage the cost of veterinary bills by spreading payments over time, making it easier to focus on your pet’s health without the stress of a large upfront cost.